The Lukas Rossi Connection understands how important the confidentiality of your personal information is to you. Our objective is to ensure you an enjoyable and worry-free browsing experience. That is why The Lukas Rossi Connection would like to reassure you as to the nature and use of the information we collect from you. We therefore invite you to carefully read the following information.

Collection of information
The Lukas Rossi Connection collects two types of information: personal and non-personal. This information is collected when you:

Take part in a contest or promotion;

Request information on our products and services;

Send us comments or suggestions; or

Sign up to be on our mailing list .

It is also possible for you to visit our site without identifying yourself or providing personal information. We collect IP addresses-but not e-mail addresses or other relevant information such as your browser version, operating system, average time spent on the site and pages visited-in an attempt to help us improve the site.

Use of information collected
We may use your personal information for the following purposes:

To reply to requests for products, services or information;

To provide customer service;

To manage contests, promotions or discount coupons;

To offer new products and services;

To assess and improve the efficiency of our Web site;

To adapt our online or in-store offers to suit your preferences.

Personal information may include your name, address, telephone number, invoice number and e-mail address. Non-personal information is information that cannot be used to establish your identity. For example, we ask you to let us know which store you have visited to help us plan our future developments.

Disclosure of information
Information is sent to our site's administrators who then use it to assess the number of visitors to the various sections of the site. Our intention is to maintain our site's efficiency and make sure it remains a source of useful information.

Policy changes
The Lukas Rossi Connection reserves the right to modify the present confidentiality policy at any time and for whatever reason. This section of the site will inform you of any future change made to the way we ensure the confidentiality and security of your personal information. We therefore invite you to revisit this section regularly to verify whether we have made changes to our policy.

The Lukas Rossi Connection places a great deal of importance on the security of the personal information you provide us. That is why we employ protective measures and security standards to safeguard your personal information. Your information is not disclosed to third parties, with the exception of the service providers we mandate to process it on our behalf.

However, although we cannot be held liable in the event of theft, illegal use, unauthorized disclosure, loss, alteration or deletion of information by a third party, we nevertheless take the necessary precautions to prevent such unfortunate situations from occurring in the first place.

To contact us
Should you have any questions, please contact Customer Services via email at the following address: mailto:


General conditions
The Lukas Rossi Connection maintains this Web site (The Lukas Rossi Connection) for legitimate entertainment, information, education and personal communications purposes.

When using this Web site, you accept these conditions, which are governed by the laws of the province of Quebec and applicable laws of Canada. The Lukas Rossi Connection reserves the right to modify or alter these terms & conditions from time to time without prior notice.

The use of this Web site is at your own risk. Neither The Lukas Rossi Connection nor any party involved in the creation, production or delivery of this Web site will be held responsible for direct, indirect, unanticipated, consequential or punitive damages resulting from the access to or use of this site. The Lukas Rossi Connection will not be held liable for damages associated with browsing the site or downloading material, data, text, images or video content.

The Lukas Rossi Connection makes every possible effort to keep its site up to date and accurate. However, The Lukas Rossi Connection offers no guarantee whatsoever to the effect that the information provided on the site is free of errors, inaccuracies or omissions. Such errors may concern product pricing, descriptions or availability. All images, text and prices appearing on this site are based on the most recent information at the moment they were uploaded onto The Lukas Rossi Connection. Despite our best efforts, errors remain possible. The Lukas Rossi Connection will not be held responsible for photographical or typographical errors. Please note that although The Lukas Rossi Connection does everything it can to display product colors on this Web site as faithfully as possible, we cannot guarantee that the color appearing on screen corresponds exactly to the color of the actual product.

The Lukas Rossi Connection reserves the right to correct any error and modify any contest without prior notice. The Lukas Rossi Connection has full discretion, above and beyond all others rights and recourses at its disposal, without liability, at any time and without prior notice, to interrupt or restrict your access to any part of The Lukas Rossi Connection.

Site property and use
All of the content – including without limitation all text, design, graphics, drawings, photographs as well as the code and software of any organization and the presentation of said content which make up this Web site – is covered by intellectual property rights, including copyrights, trademarks, business names, terms, advertising slogans and logos used under licence by Lukas Rossi, CBS television, Supernova, Mark Burnett, The Lukas Rossi Connection or its partners. All of these rights are reserved. Trademarks, business names, logos and images used herein are the property of their respective owners and, unless otherwise authorized, their use will constitute a violation of their respective owners' rights.

The Lukas Rossi Connection’s Web site may not be copied, reproduced, reedited, downloaded, displayed, transmitted or broadcasted, in part or in full, without The Lukas Rossi Connection written consent. However, you are authorized to download, view and print the documents hosted on The Lukas Rossi Connection for personal purposes only. The unauthorized use of the The Lukas Rossi Connection site or documents it contains constitutes an infringement of copyright, trademark and intellectual property laws as well as other applicable laws. You are not authorized to alter copyright and trademark notices, including all other notices of exclusive property contained in the documents. It is forbidden to use such documents in any other Web site or any other computer network environment. Furthermore, it is forbidden to modify in any way whatsoever all documents printed off The Lukas Rossi Connection’s site.

Contests, promotions and discount coupons
From time to time, The Lukas Rossi Connection may offer contests, promotions and discount coupons to its Web site users. All contests are governed by the present agreement and applicable contest rules and regulations. Should you take part in a contest and print out a discount coupon, it will be deemed that you have accepted all rules and regulations in effect.

© 2006 The Lukas Rossi Connection. All rights reserved.